Emergency: 112
Office Hours: Mon–Fri, 08:00–16:00
1 Merdeka Square, Arkadia City, 10110

Official Government Portal

Municipality of Arkadia

Trusted by 47,200+ citizens

Your City Services,
All in One Place

Access government services online — from passport applications to business permits. Fast, secure, and available 24/7.

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47,200+

Citizens Served

98%

Application Approval Rate

3 Days

Average Processing Time

24/7

Online Portal Access

Citizen Services

Apply, renew, and manage your official documents online.

Passport Application
Online
Apply for a new passport or renew your existing one.
Apply Now
National ID Card
Online
Register or replace your national identity card.
Learn More
Birth Certificate
Online
Request birth certificates for newborns or replacements.
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Business License
In Office
Apply for permits and licenses for your business.
Learn More
Marriage Certificate
In Office
Register your marriage and obtain official documentation.
Learn More
Property Records
Online
Access and manage land and property registration.
Learn More

Latest Announcements

Stay up to date with important notices from the municipality.

12 May 2026
Passport

Extended Passport Service Hours During Summer Season

The Passport Office will operate on Saturdays from 8:00 AM to 2:00 PM throughout June and July to accommodate increased demand.

5 May 2026
System

Online Portal Maintenance — 17 May 2026

Scheduled maintenance will occur from 00:00 to 04:00. All online services will be temporarily unavailable during this window.

28 April 2026
Notice

New Biometric Requirements for Passport Applicants

Effective 1 June 2026, all passport applicants must provide updated biometric data. Please book an appointment in advance.

Open to All Arkadia Residents

Ready to Apply for Your Passport?

Complete your application online in under 10 minutes. Bring your documents to any Passport Office for verification. Processing time is 3–5 business days.

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